Feedback

We would like to thank you for giving us the opportunity to work with you. It is our goal to perform quality, thorough service giving you the ability to enjoy your travels carefree.

We have created the Corporate Travel Portal website for your convenience. If you have any suggestions or ideas how to make it more useful, please let us know.

In a continuing effort to exceed the expectations of our customers, we would greatly appreciate your completing this questionnaire. In the event you are less than satisfied with our service, please detail your comments below or feel free to contact me at anytime.

Again, thank you very much for the opportunity to work together.

Kind Regards,

Joe McClure
President of Montrose Travel
1-800-MONTROSE
1-800-666-8767

In order to continue to serve your travel needs as you would like to be served, we would greatly appreciate your completing this questionnaire.

Traveler Name:  
Agent Name: *  
Division:*  
Departure Date:
 
       
How did you hear about Montrose Travel? *

If Other (please specify)
 
Have you worked with Montrose Travel before? Yes No NA
Would you use our service again? Yes No NA
Was our staff knowledgeable? Yes No NA
Was your agent courteous and helpful? Yes No NA
Was your order handled in a timely manner? Yes No NA

Were callbacks handled in a timely manner?

Yes No NA
Were special requests handled correctly? Yes No NA
Were you offered a money saving option? Yes No NA
Were your documents delivered when promised? Yes No NA
Were your tickets and/or documents correct? Yes No NA
Were your advance seat requests correct? Yes No NA
Did you receive proper "frequent flyer" credit? Yes No NA
Have you been informed of all our services? Yes No NA
 
Method of travel?      Air        Cruise        Tour        Other
 
Did you have any problems during your trip that Montrose Travel can help investigate? Yes No NA
Explain
 
Overall, how would you rate Montrose Travel's performance in servicing your travel arrangements?
Excellent Good Fair Unacceptable
 
Comments
 
Last Name: *  
First Name:  
Company or Credit Union Organization: * Not Applicable
Address:  
City:  
State:*  
Zip:  
Phone:  
Email: *  
   
 
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